UHA Better Health • Better Life

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Call Employer Services
(808) 532-4007
Toll-free: 1-800-458-4600, extension 299

Enrollment

Enroll Your Employees

After you have accepted your customized rate proposal quote along with your employee's health benefit plans, the next step is to enroll your employees.

Enrollment Forms

Requests for enrollment are only accepted during qualifying enrollment events. View the list of qualifying events.

  • Member Enrollment form
    Submit for all regular employees within 31 days of the date the employee becomes eligible for coverage. Employees' spouses, unmarried children through age 18, or disabled children are also eligible to be enrolled.
  • Student Certification
    Submit if the member's child is a full-time student up to age 25
  • Dependent Disability Certification
    Submit if the member's child is disabled

Medical Benefits Guide

Once we have received and processed your enrollment forms, please provide those enrolled employees (members) with the Medical Benefits Guide (MBG) that corresponds to their health plan.

Member ID cards

Enrolled members will be provided with a member ID card which shows their plan information and group, division and unique member ID numbers. It is important that members keep this card with them, and present it to their health care provider at the time of service.


Members that are enrolling in drug plans will also be receiving a prescription ID card in the mail from UHA's pharmacy benefit manager. They will be expected to present this prescription ID card at the pharmacy to verify eligibility for prescription coverage.

We are striving to make enrolling your employees more convenient. Contact Information Services to discuss creating Electronic Enrollment and Maintenance (EEM) transactions.


Manage Your Enrollment

Managing your members is just as easy as enrolling. Most changes in enrollment are only accepted during qualifying enrollment events. View the list of qualifying events.

  • Member Change form
    Submit if there are changes to a members' name, address, phone number, or transferring a member to a different division.
  • Member Termination form
    Member eligibility terminates on the last day of the month even if the employee was not employed up to the last day of the month. Mid-month terminations are not allowed, and retroactive terminations for prior months will not be accepted. (For COBRA services, click here)

Eligibility changes will be effective on the first of the month, following receipt of the appropriate form(s). Newborn eligibility begins from date of birth, if the Member Change form is received by UHA within 31 days from the newborn's date of birth.

For more comprehensive information on eligibility and enrollment procedures, please refer to the Group Administrator's Handbook.

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