Exceptional Customer Service
We ranked in the top 10 percent in the nation for the quality service we offer to our clients1. When you need assistance or answers to your questions — we're right here to help you without the wait.
Enrolling a new employee or changing a member's information is typically handled in three days or less. A "live" enrollment services representative is always ready to answer your call quickly, and when prior authorization is required for a necessary medical procedure, we know our response time is important for you to receive essential care.
Prompt, efficient service — at UHA, it's our commitment to you.
Hawaii's Leader in Innovative Health Coverage
We offer the state's first health plan with complete, 100 percent coverage for wellness and prevention. Services that keep members healthy and productive are fully covered, with no deductible and no co-payment. And our worksite wellness programs offer comprehensive information and guidance on health and disease management.
Better Plans at Competitive Cost
Our full range of health plans meet the needs of Hawaii's employers, from small family businesses to large groups spanning multiple locations. We will work with you to tailor coverage that's appropriate for your company.
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- Information taken from a survey on Hawaii health plans done in 2003 by Consumer Assessments of Health Plans (CAHPS), and developed by the National Committee for Quality Assurance (NCQA) and Agency for Healthcare Research and Quality (AHRQ).